Revisit EASA's 2021 Convention & Solutions Expo by buying access to recordings of the general sessions and education events streamed from EASA's website! These recordings provide just over 22 hours of training. Downloadable PDFs of slides and technical papers are included!

York Repair shares tips to help implement low-cost employee recognition ideas.

Sales professionals need to keep their skills sharp in order to discover new leads, nurture promising prospects and close more deals. EASA now offers 11 sales training videos providing your sales professionals with concentrated expertise on specific topics.

View key findings and takeaway excerpts from the 2020 US Department of Energy (USDOE) Motor System Market Assessment Motor (MSMA). A longer longer version of the key findings and takeaways is also available for download as well as the complete 252-page 2020 MSMA Report.

When you don't communicate well, you may inadvertently misrepresent the quality of workmanship of your shop and field services. We frequently communicate via written means like proposals, marketing materials, datasheets and failure summary reports. Each of these needs to be clear and concise.

Despite the size of a company or the number of background checks performed, even the most honest employee can make a bad choice that could negatively impact the company. Fortunately, there are controls business owners can put in place to prevent employee fraud.

As leaders, we are responsible for developing those around us to maximize their performance and prepare them for larger roles within our organizations. This facet of management presents several challenges, not the least of which is a shortage of experienced technicians. While we have mostly focused on filling technical positions, we can make a similar case for acquiring management, sales and support talent.

Employees need help getting through these uncertain and unprecedented times. While it’s our job to provide guidance and encouragement, who is guiding and encouraging us?

In this 15-minute recording, the speaker addresses a very specific thing you can do to help employees through the changing times resulting from COVID-19.

As a professional, you are contributing to your organization with exceptional skills required for your area of expertise. As a leader, you are contributing based on your ability to successfully fill four specific roles of leadership. In this 15-minute recording, the speaker takes a look at those four roles and how to fill the right role for each leadership situation.

In this 15-minute session, the speaker discusses what makes bad leaders bad and good leaders good, with an eye on person introspection of our own leadership abilities.

Leaders have their unique management styles, but not all employees will respond the same way to the same style. Understanding different styles helps us as leaders manage our workforce better. What’s your style? You are likely to already using several different styles.

In this new webinar created specifically for owners, general managers and sales leaders, highly rated 2019 EASA speaker Mike Weinberg will share strong words of encouragement, practical coaching tips, and powerful best practices for leading (sales teams) through this unique time.

Talent acquisition and retention remain significant topics in a variety of industries. Based on the results from the recent Management Pulse Survey, 72 percent of respondents, who are fellow EASA members, stated talent acquisition is a significant issue for their companies.

Are we doing everything we can to support our employees, or are we looking to assign blame when things don’t go right?

We have all heard the buzzphrases like “finding your why” and “human performance.” While not new, consider looking at this area from a different perspective.

Last year, the Management Services Committee provided content regarding lean service throughout 2019, as that was of the utmost importance in many members’ minds. Hopefully, you were able to take some of our ideas and experiences and implement lean service in your service center! Moving forward for 2020, vision and culture in leadership were specifically mentioned as topics of interest in a recent survey. Over the next several months, Management Services Committee members will share their lessons and expertise in a focused article series on this robust topic.