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Course length: Two hours (This course must be scheduled with another 2-hour or longer course for a minimum training time of at least one half-day.)
Available as a condensed course: No
Maximum number of students: No maximum
Instructor: Jerry Peerbolte, J. Peerbolte & Associates
Are you prepared for the questions and objections raised by your customers or prospects? Probably not. This session will focus on the five common types of customer objections which salespeople should be prepared to address. When expressed by the customer, how should the salesperson proceed? The session offers a simple model and practical ideas to understand and respond to each type of objection. Finally, participants will review a new perspective on the topic itself – objection handling vs. objection prevention.
To schedule a private seminar for your group, contact:
Dale Shuter, CMP
Meetings & Expositions Manager
+1 314 993 2220, Ext. 3335
In addition to the seminar fees, the seminar sponsor will be responsible for: